A 99.9% Server Uptime
We’ve built our cloud hosting platform using dependable hardware components and strongly customized software. Our admins have installed a customized version of SELinux on each of our physical servers to ensure optimal security and reliability. We have set up a number of DoS prevention devices coupled with very powerful firewalls to make sure our internal network is impregnable and secure.
Our Linux cloud hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s crucial to also set up your own network infrastructure. That’s why we set up a custom internal network in all our data center facilities. Based on top–of–the–line Juniper switches and routers, our internal network allows for mind–bogglingly fast data transfer speeds and is also fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, regardless of which hosting service you have picked.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re unhappy with our services, or if you think that they are inadequate, or if you decide that you want a Linux VPS instead of a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain complete control of your domain names even when you close your web hosting account with us.
24/7 Technical Support
We’ve attentively handpicked each member of our 24x7 support department to make certain that we can provide the best technical support you can get. Each of our technicians has lots of years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. What’s more, they are available 24/7 – you can get in touch with them whenever you want and they will reply to you as quickly as possible.
Their average support ticket response time is well under 20 minutes, whereas with other hosting companies you need to wait for days. Besides, we offer you a 1–hour response time guarantee. No matter what happens, your inquiries will be answered in less than 60 minutes.