1 hour ticket response
Our team of tech support engineers is focused on providing swift answers to all your queries. We will examine your customer support ticket the minute it has been submitted and will reply back with a solution to the problem within less than 1 hour after the helpdesk ticket submission. Actually, our average support ticket response time is 20 minutes.
A Top–Notch Technical Support Service
Our help desk staff members possess enormous experience in the Linux cloud hosting world and are practiced enough to come up with a prompt solution to your problem. If, however, the issue at hand is not within the competency of a client support engineer, the helpdesk ticket will be sent to a programmer or admin for additional investigation.
A User–Friendly Help Center Section
In the Website Control Panel you’ll find an easy–to–navigate Help section where you can find quick hints on how you can use our hosting services. You can find the answers to your inquiries in our F.A.Q. database, find more details in the web hosting account administration articles or check the instructional video tutorials.